Parent portal · Free on every plan · Push notifications · Auto-receipts
Parent portal · India

What parents see,
builds your retention.

Every parent of every student gets a free portal in the ArenaFlow app — attendance, fee status, batch schedule, coach assessments, upcoming tournaments, and payment receipts. Push notifications keep them in the loop. Zero chasing. Zero confusion. Included on every plan.

Free on every plan iOS + Android + Web Push notifications Auto-receipts
PARENT · AARAV (U-14) ATTENDANCE · JUN 22/24 days 92% FEE STATUS · JUN Paid ₹3,500 ✓ ON TIME NEXT BATCH Tomorrow · 6:30 AM Court 1 · U-14 Coach added new assessment 2 minutes ago
Free
EVERY PLAN
Not an add-on, never priced
PARENTS / STUDENTS
Unlimited, no per-parent fee
Live
PUSH ALERTS
Attendance, fees, schedule
4
MAIN VIEWS
Attendance, fees, batches, progress
Why parent visibility matters

When parents see,
they don't ask.

The single biggest source of admin work in any academy is parents asking the same questions: Did my child attend? When's the next batch? Did the fee go through? When the parent has an app that answers all of this in real time, the questions stop — and your retention goes up because parents feel informed and respected.

Why a parent portal drives retention

Indian academies that introduce a working parent portal typically see month-to-month student retention improve by 15-25% within the first quarter. The reasons are simple: parents who see consistent communication and accurate records trust the academy more, are more likely to renew, and refer other parents. The opposite is also true — parents who feel ignored or under-informed are the first to leave when a friend's child joins a competing academy. ArenaFlow's parent portal is included on every plan because we consider it foundational, not premium.

What parents see

Four views.
Every academy detail
at their fingertips.

Each tab in the parent portal answers a question parents would otherwise call or message you about. No more chase. No more confusion.

1 · Attendance & history.
Live as it happens.

The moment a student is marked present (manual, geofenced, QR, or RFID tap), the parent's app updates. Push notification fires within seconds. Parents can see the full attendance history per month, batch, and academic term.

  • Live check-in notifications (push + optional WhatsApp)
  • Monthly attendance percentage at a glance
  • Full history searchable by date or batch
  • Mark-on-behalf option if child forgot card / phone
  • Late / on-time / absent classification visible
  • Auto-flag if attendance falls below threshold
ATTENDANCE · JUNE
Aarav · U-14
92%
22 IN 1 LATE 2 OFF

2 · Fees & receipts.
Pay in one tap.

Parents see exactly what's due, when it's due, and what's been paid. Razorpay payment links inside the app open UPI, cards, or netbanking in a single tap. Receipt PDF arrives in WhatsApp the moment the payment clears.

  • Current month dues displayed with due date
  • One-tap pay via Razorpay (UPI / cards / netbanking)
  • Auto-receipt with GSTIN, downloadable PDF
  • 12-month payment history searchable
  • Auto-reminders 3 days before due date
  • Late-fee logic configurable by academy
FEE STATUS
June 2026
Paid 28 May · UPI · 8:42 PM
₹3,500
PAID ✓
July 2026
DUE IN 4 DAYS
₹3,500
PAY NOW →

3 · Batch schedule.
Tomorrow, this week, this month.

Parents see exactly which batch their child is in, which court / net / ground, and what time. Schedule changes (holiday, rescheduled session, coach swap) push notifications instantly so no parent shows up at a closed venue.

  • Today / This Week / This Month views
  • Court / net / ground assignment visible
  • Coach assigned to the batch visible
  • Push notification on any schedule change
  • Calendar export (.ics) for personal calendar apps
  • Holiday and break dates visible in advance
THIS WEEK · 5 SESSIONS
MON
17
U-14 · Net 2
Coach Sandeep · Batting
6:30 AM
WED
19
U-14 · Net 1
Coach Rajesh · Bowling
6:30 AM
FRI
21
U-14 · Ground
Match practice
5:00 PM

4 · Progress & assessments.
Real growth, visible.

If your academy uses the Coach Assessments add-on, parents see the structured progress reports — technical skills, fitness, mental aspects. Plus per-match stats if you log them (batting average, goals scored, rating).

  • Coach assessment reports (when add-on enabled)
  • Skill progression charts term-over-term
  • Match performance stats (sport-dependent)
  • Photos / videos / certificates from tournaments
  • Auto-share assessment PDFs every term
  • Recognition badges (Most Improved, Punctuality, etc.)
QUARTERLY REPORT
Q2 · 2026
↑ IMPROVING
Technical
7.8
Fitness
8.5
Mental
7.0
Discipline
9.2
"Excellent improvement in cover drives this quarter. Focus area: short-pitched bowling defense."
Pricing

From ₹289/month.

Parent portal is included on every plan — from the ₹289/mo entry tier through Enterprise. There is no parent-portal-only plan and no per-parent fee, regardless of how many parents per student.

₹289 → ₹3,999 / mo · scales fairly
See full pricing Enterprise pricing
Questions

Parent portal · FAQ.

The questions Indian academy owners ask most before signing up.

Is the parent portal really free?+
Yes. Every paid ArenaFlow plan — from the ₹289/mo entry tier through Enterprise — includes the full parent portal at no extra cost. There is no per-parent fee, no per-family fee, and no premium gating of any parent-facing feature. We consider parent visibility foundational to academy operations, not a premium add-on.
Can both parents get separate access?+
Yes. Each student profile can have multiple linked guardians — typically mother, father, and optionally grandparents or guardians. Each guardian sets up their own login. All linked guardians see the same student data and receive the same push notifications independently. No extra cost for multiple guardians per student.
What if parents are not tech-savvy?+
The parent portal is intentionally simple — three to four tabs total. Parents who can use WhatsApp can use it. For parents who can't or won't install the app, you can configure WhatsApp notifications instead (requires the WhatsApp Pro add-on) — they'll get the same updates as messages without needing a separate app. We also support SMS fallback for critical alerts.
Do parents see other students?+
Never. Parents only see data for their own linked children. The app is scoped strictly to the linked student profile(s). For multi-child families (e.g., two siblings in the same academy), parents see both children's data, switchable from a dropdown in the app. No parent ever sees attendance, fees, or stats of any other family.
Can parents message the coach?+
ArenaFlow does not include in-app messaging by design — we found it created an expectation of 24/7 coach availability that overworked coaches. Instead, the parent portal provides academy phone, WhatsApp, and email contact links. Most parents prefer this — they message the academy's WhatsApp number (the WhatsApp Pro add-on routes these to the right coach automatically).
Do parents need a separate app?+
Parents and students use the same ArenaFlow app — they just see a different interface based on their role. The app is one download from Google Play / App Store, and the experience adapts automatically. This is intentional: it means parents and students see consistent branding, no confusion about which app to use, and you maintain one app store presence.
Can parents pay via UPI?+
Yes. The fee section has a one-tap pay button that opens Razorpay's payment flow — UPI, cards, netbanking, and wallets all supported. UPI is the most popular method (about 78% of payments). Once paid, the receipt PDF auto-generates with your academy's branding and GSTIN if configured, and a copy is sent to the parent's email and via WhatsApp.
What if a parent loses phone access?+
From your ArenaFlow dashboard, you can update the linked phone number on a student's guardian profile and send a fresh login link to the new number. Old sessions are revoked. The parent regains access in under 2 minutes. No data is lost — the student's records, attendance, fees, and progress carry across guardian re-linking.